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Services >
Armchair
Answercall
- Armchair Answercall offers
professional, secretarial messaging support whether the
client is self employed and needs someone to take care of
their calls or a large organisation need additional back up.
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- The expert, friendly, flexible
service that builds a better image for your business
Don't let your potential customers become another statistic...
- When you're busy, out of the
office, or can't cope with your call volume - Armchair Answer
Call's the perfect answer, because Armchair Answer guarantee
that EVERY customer will be answered in a friendly,
professional and helpful manner.
Every call is answered within three rings - in your company's
name - just as if our office was yours. So as far as your
customers are concerned they're through to you. Using
state-of-the-art software & hardware, a screen is instantly
displayed with all the relevant details on you and your
company. So your customer feels like they're dealing with a
helpful, knowledgeable member of staff, just like your top
secretary.
- Armchair Answer can patch your
calls through to an alternative number, redirect them to the
correct person in your company, save messages until you ring
in, relay them by fax, e-mail or SMS, depending on your
company's requirements. You receive a daily summary of all
your messages via e-mail or fax, so nothing is overlooked or
lost, and you can stay on top of your affairs.
Armchair Answer can help you handle the extra workload of
marketing campaigns or recruitment drives, or provide you with
a dedicated number for customers.
80% of callers hang-up when connected to an answering machine?
75% of callers refuse to wait beyond the sixth ring?
30% of businesses are experiencing problems answering every
incoming call?
80% of first-time callers will not ring back if greeted by an
engaged tone?
So how many potential customers are YOU losing?
Armchair is:
Personal, friendly and knowledgeable about your
business.
Professional and efficient, using the latest
telecommunications technology.
Highly cost-effective - whatever your size of business.
- Free
Trial
We offer a week's free trial so that they can see how the
service works in 'real life' situations. This unique
opportunity to test our service FREE OF CHARGE for a week.
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Example:
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I'm
sorry, John's in a meeting at the moment. Can I take your
name and telephone number please?
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Andy is
out of the office today, can I take a message?
Simply advise us of your contact details, including address,
email address, fax number and any work colleagues you want
included and our trained staff will set you up with an account
to take:-
* All calls
* Calls on no answer
* Calls on engaged
* Whenever you want to divert
You will be asked to advise us of a preferred manner in which
to answer your calls together with an answering response when
specific people are asked for. Remember we can allocate a
different response for each and every contact in your
organisation.
How do you want to receive your messages? You can -
* Call in free of charge as often as you like
* Have every message sent via email/fax or at set times during
the day
* Have an urgent message sent to your mobile
* Receive an end-of-date confirmation of all messages
- For
a FREE demo please call 0800 018 29 29
Call charges are highly
competitive PLUS your first 1000 calls per month under 15 secs,
and 40calls over 15 secs, are FREE.
Retrieval: you get unlimited FREE call-in for your messages,
and low-cost message patch-through, or dispatch via FAX, E-mail
or SMS.
Your monthly Call Report is also FREE.
You get an out of hours Voicemail box.
Least cost routing options - which can significantly reduce
your telephone bills - are available. Ask us to tell you about
them.
We can also arrange 0800, 0207 and 0845 additional numbers:
ask us for details.
For
a FREE demo please call 0800 018 29 29
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