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docSAFE
Secure Area
SSL 3.0, RC4
128 bit encryption (High); RSA
1024 bit exchange
  docSAFE is our secure document exchange and storage solution. docSAFE enables you and your client to upload documents into a secure, encrypted area via a login on your website. Only you and your client can access this area. It can be used to both store and exchange documents.

If you have sensitive information about your business that you want to keep away from prying eyes, simply upload it into this area and not only ensure its security, but also make it accessible from almost anywhere.

Why not consider using docSAFE to allow your employees to work remotely and still access client files?

For more information please telephone 0800 018 29 29

General docSAFE Help
When the first page opens you will be able to access all areas of docSAFE using the icons across the top of the page.

Companies
This allows control over all your client/customers

Users
Allows full control of users who are your clients/customers employees

Folders
This is used to maintain folder structures and create/delete individual folders

Staff
Create, edit and delete new members of your own staff.

Shared
This is a global function allowing creation of folders accessible by all your clients/customers.

Internal
This is an intranet area where you can create and edit folders, to be filled with documents accessible by certain group of your staff

Multiple
This icon allows the upload of numerous files at once.

log out
You must click this icon if you wish to safely leave the docSAFE system. If you do not use this icon then it may be possible to re-enter a previous docSAFE session.

 
Company Maintenance
This will initially display a full list of the companies that you have created To create a new company, click the symbol New type in the name of the new company and choose a business sector, location and owner. If a sector or location does not appear in the drop down menu simply add one by typing in the box to the right

You must, by default, assign a business owner to a new company. (see staff maintenance on how to create an owner or group)


Accessing Client Files and Folders
Simply click the name of a company and this will display the folders within that company.

To view the files within a folder, click the icon and the files will expand beneath the folder. To shrink the file view, simply click the icon. The file names will appear along with further valuable information:

Download: This icon is used to view, save or print the contents of the file. Left clicking the mouse will open the contents of the file whereas right clicking will provide options to print or save to your local drive.

Delete: clicking this icon will delete the file.

Stats: this icon contains various pieces of information relating to the status of the file and also an option to add a file note.

Uploaded: the date the file was uploaded

Size: the size of the file in bytes

Three columns are underlined and clicking the title of these will sort the columns by name, size or date of upload.

Opening or downloading a file
Left clicking the icon will open the file for viewing. The file will be opened inside a new window. This can be closed in the normal way on Microsoft windows. Right clicking the icon will allow you to either save to your local computer or print the file.

Uploading a file into docSAFE
Left clicking the icon will open a window ready to upload your file: locate the file to upload by pressing browse enter the description for the file (optional) You can choose to overwrite the same file if it already exists on docSAFE. If you choose no, and the file already exists, a second copy will be maintained. Document permissions: here you can limit the access to a file by choosing from everyone down to a specific group or person. i.e if you choose a group, those people included in that group are only allowed access to the file. Email upload message: you can choose to email a person or a number of people when a document has been upload and is therefore available for them to access.If you wish to email a person who is not listed on the system, simply enter their email address in the box to the right. Email message: this option allows you to add a bespoke message to the email being sent out. Simply click upload document and an egg timer will appear denoting that the file is being uploaded.
 

Users
The function of this section is to create, edit and delete those people who may access the files that are contained within the company/client. The opening screen shows a list of companies and a icon against any that have users. To create a new user, click the icon: you are required to select an existing company to which you can assign a new user. If the company has not been created. (I input that persons name, password and email address. it is important to give a correct email address as this is used by docSAFE to send any future emails. Simply click save changes To access the user’s details simply click the icon to expand and display the various users at a specific company. This will then display all relevant information about the user and offer icons to delete or edit that specific user. You can set up an unlimited number of users at any one company. But remember, each user has the same access rights over the files in the company.

Folders
This screen allows you to create, edit and delete folders for any particular area of docSAFE. You can manipulate folders in all three key areas: shared, internal, companies To create a new folder click the icon on the right hand side of the screen. To view the folders within any particular company simply click the icon and this will expand the folders within that company. The expanded folder view displays a certain amount of valuable information: number of files within a particular folder, when the files were last accessed.

You are able to create up to 30 default folders. However, you can still make changes to individual companies at a later stage. For example - you may have created a default folder structure for all current client/customers , but you can expand any single folder structure and edit just this one. The creation of a new default folder is retrospective and will be added to all existing companies/clients.

Staff
This facility allows you to create, delete and edit members of your own staff. When creating new members of staff you are able to attribute different levels of access and security. Administration levels for staff. Companies: staff can access the company section (see 2.companies) Users : staff can access the users section (see 3.users) Folders : staff can access folders (see 4.folders) Staff: One staff member can change access rights for other staff members. Read Only: a staff member has the right to make a file viewable to the user( your client) Everything: this will allow the staff member to see all files within the system. Business unit: this only allows access to files within a specific business unit. Personal : this will only allow a staff member to see files uploaded for his/her specific attention. Upload permissions: when uploading documents, this restricts viewing to certain groups - everyone, other staff, those in a specific business unit and specific people.

 

For more information on our services please telephone 0800 018 29 29

 

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