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Services > Outsourcing of Typing

Via our partners JP Scribe we provide outsourcing of typing services to a range of companies and organisations including, Solicitors, Private Individuals, Government Departments, Sole Traders, Limited Companies and Local Authorities.

The JP Scribe typing services can improve the productivity of your staff by freeing up their time. In many cases, time is of the essence. That’s why we endeavour to deliver the fastest turnaround time possible. We confirm turnaround times based on your specific needs.

We’ve a well established a system of internal quality checks to achieve the highest quality service.

State-of-the art digital technology, combined with a deep understanding of both our client’s business and operational needs, enable us to deliver an unbeatable value for money service that offers convenience, speed and accuracy.

How It Works

1, Dictate a letter/file note/memo into a digital voice recorder

2, Connect voice recorder to your PC or laptop for automatic upload to our partners server for transcription

3, We return documents via e-mail or chosen method to you. . . . . . .
it's as easy as that!

Accuracy

All our work is transcribed and then independently quality checked before return

If there is a need to make subsequent amendments to the finished document they can be done quickly and efficiently on screen whilst proof reading

Where possible, we get the same people to transcribe a client's file so that a level of familiarity is developed

Workflow Management

Work for transcription delivered to our partner by 10.00pm will be returned completed by 9.00am the following morning including weekends and Bank Holidays (excluding Christmas and Boxing Day).

Benefits

These will vary based upon the nature of your business and your current processes. Existing clients have confirmed the following:-

Released Resource freeing up fee income earners valuable time

Increased Profitability through maximising the use of released resource

Workflow Efficiency with greater control in managing peak periods

Staff Cover during absences such as holiday or sickness avoiding the need for inexperienced temporary staff

Reduced Costs with less overtime and no need for high temporary staff costs

Staff Development by using released time to train and develop new skills to support fee income earner

Staff Satisfaction with improved turn around times and less pressure on workflow

Business Development is often an area over looked due to time pressure. Released time gives opportunity for marketing activity

Greater Flexibility as dictation can be transferred from your laptop from anywhere in the world day or night

Convenience knowing the work you did late into the night will be ready for you first thing in the morning

No lost tapes as the voice files are stored on your PC for as long as you want them
Digital Technology removes the need for endless tapes with dictation time up to 4 hours

Improved Client Satisfaction with improved turn around times for letters and invoices

Free Trial

The only way to see if this is for you is for you to try it!

We are so confident that our solution will meet your typing needs we are happy to provide a free trial for two weeks or 300 lines at no cost to yourselves.

If you already use digital equipment and are considering outsourcing why not send us a voice file by email. scribe@jigsawlegal.co.uk

If you do not have access to digital dictation equipment then we will happily provide this for the trial period. email: scribe@jigsawlegal.co.uk

If you are using an existing outsourcer, then why not try us out to compare our turn around time and quality.

email: scribe@jigsawlegal.co.uk

 

 

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